Trader Joe’s Executives Say Employees Will Never Be Replaced by Self Checkout and He Insists Those Chatty Cashiers Are Not Trained To Flirt
August 17, 2023
Business Insider
Trader Joe’s executives have confirmed that the company has no plans to introduce self-checkout kiosks in its stores, emphasizing their commitment to maintaining their employee-centric approach. In an episode of the company’s podcast, they debunked rumors that Trader Joe’s employees are trained to flirt with customers, clarifying that their friendly and chatty interactions with customers are simply a reflection of the company’s genuine and kind atmosphere. While other retailers have adopted self-checkout options, Trader Joe’s remains dedicated to their people-first philosophy and aims to provide a unique and pleasant shopping experience.
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