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Commentary and Discussion From the Retail Community
The Power of Post-Purchase in Building Customer Loyalty
The post-purchase experience is crucial for building loyalty and customer lifetime value. What can retailers do to engage with customers post-purchase to drive loyalty over the long term?
Will Amazon’s October Event Boost Sales or Dilute the Brand?
Amazon will host a shopping holiday in October for the second year in a row in a bid to capture additional pre-holiday sales. Will this move dilute the power of…
Mexico Overtakes China To Become the No. 1 US Trade Partner
Prepare to see a lot more labels that say, “Made in Mexico.” What do you think about the U.S. importing from Mexico, Canada, and China?
Kroger Sushi Is America’s No. 1 Importer of This Japanese Food Genre
Kroger sushi is blurring the lines between groceries and restaurants. With Kroger nearly dominating the market of this food genre, how do you think grocers and restaurants will evolve?
Will New Homeowners Benefit From Home Depot’s Virtual Workshops?
Home Depot launched an online portal “Designed with Millennials in Mind” to help first-time homeowners fix or reimagine their homes. How much appeal will Home Depot’s live online workshops and…
Why Has the Pumpkin Spice Trend Endured?
Starbucks’ Pumpkin Spice Latte is celebrating its 20th anniversary. What marketing lessons can be gleaned from the PSL trend’s launch and continued momentum?
Are Americans Better Off Shopping Luxury Retail in Europe?
Many Americans are visiting Europe to shop for luxury retail products. What does this mean for luxury European brands selling their products through retailers in the U.S.?
Is Nordstrom Righting Its Trajectory Quickly Enough?
Nordstrom’s efforts to turn its business around paid off somewhat as the retailer’s Q2 2023 beat Wall Street investor expectations. Will Nordstrom Rack be able to carry Nordstrom as a…
El nuevo propietario de RadioShack planea una vieja estrategia de regreso
RadioShack ha sido adquirida por el Grupo Unicomer, con sede en El Salvador. ¿Dónde ve la oportunidad de que RadioShack recupere su relevancia en el sector minorista?
RadioShack’s New Owner Plots Old Comeback Strategy
RadioShack has been acquired by El Salvador-based Unicomer Group. Where do you see the opportunity for RadioShack to reestablish its retail relevance?
Is Drone Delivery Gaining or Losing Steam?
Walmart has partnered with Wing, a drone-delivery provider, and continues to push ahead with tests of drone delivery. How confident are you that drone delivery will be sustainable and soon…
How Will Generative AI Transform Marketing?
A survey of over 1,100 U.S. marketing professionals by Human Driven AI found that 56% use generative AI tools daily. What potential benefits do you see generative AI bringing to…
Will Baby and Toddler Foods Fuel Target’s Private Label Expansion?
Target has expanded its Good & Gather private label brand to encompass food for babies and toddlers. Will this new focus help Target penetrate a new market for its private…
AR in Retail Will Be the Norm Sooner Than You Think
AR in retail is the future, and that future is happening now. Do you think AR will be more impactful than standard e-commerce shopping, prompting more consumers to go digital…
Will Free Coffee for Cops Reduce Shoplifting?
In the UK, supermarket Waitrose and sister retailer John Lewis are offering free coffees to on-duty police officers as a way to counter the rise in shoplifting. What other measures…
Should Wegmans Be Dropping Its Store-Brand Soda?
Wegmans is discontinuing its popular private-label soda, known by fans as “WPOP,” because of concerns over artificial ingredients. Do you find this move commendable or hypocritical?
Will SPARC and SHEIN’s Partnership Create a Fashion Juggernaut?
SPARC Group and SHEIN have entered a partnership that aims to expand Forever 21’s presence online while giving SHEIN a testing ground for brick-and-mortar sales. Do you expect SHEIN and…
Is It Time for a Cashless Society in the US?
A cashless society is just around the corner if retailers get their way. Should all retail businesses be required to have at least one operating cash register or payment system?
Will Small, Off-Mall Locations Turn Macy’s Fortunes Around?
Macy’s is pushing forward with new store formats as it seeks to turn around its fortunes following a disappointing quarter. ill the smaller-format stores be enough to return Macy’s as…
Should Publix Be Cracking Down on Emotional Support Animals?
Publix recently began posting large signs in its stores across the Southeast reminding customers that all non-service animals, including emotional support dogs, are not allowed in stores. Are there any…
Apple iPhone 15 Pro Max Targets Asia as the Global Smartphone Market Declines
The Apple iPhone 15 Pro Max releases next month during the global smartphone market’s decade low, and Apple has eyes on Asia. Following Apple’s lead, should India become the focus…
