West Elm, the home furnishings chain, has launched a program that invites customers to experiences outside the store to learn from local craftsmen about woodwork, metalwork, indigo dying and other skills. What is your assessment of the West Elm LOCAL Experience?
At Canon, 80 percent of its web and social content is reportedly now user generated content. To increase the quality of that content, Canon has brought its social media team in-house. What advice do you have for better integrating and fully capitalizing on user-generated content?
Home Depot says it will invest $50 million to train 20,000 tradespeople over the next 10 years in order to fill a growing shortage of construction and other trade workers. What benefits do you see from Home Depot’s $50 million commitment to create trade jobs?
Amazon’s Prime Pantry service is shifting to a $5 monthly subscription model from the $6 it currently charges per box. Does it make sense for Amazon to shift Prime Pantry to a subscription model?
A number of retail trade groups have railed against President Trump’s move to impose tariffs on steel and aluminum, concerned that the actions, concerned that the actions may spark a trade war. Do you see tariffs on steel and aluminum having a negative effect on the retail industry?
Online selling has taken its toll on the selling of guitars. But the CEO of Gibson Guitars believes the in-store experience at music stores is also partly to blame. Do you see ways music stores can reimagine in-store selling and online engagement to help revive the electric guitar and overall instrument category?
Amazon’s drivers are increasingly taking pictures of where they put the packages they deliver and even including the images in delivery notifications sent to customers. Where do you see the benefits from Amazon’s Photo on Delivery program?
Last week, a start-up said it is getting ready to deliver the “first scalable checkout-free solution” suitable for mega-retailers and affordable for mom and pops. Does it make sense that the underlying technology behind AI that supports cashier-less stores would be highly scalable?
H-E-B on Friday drew long lines and a quick sellout for a surprise limited-edition item. No, it wasn’t some ultra-hyped designer collaboration that drew the crowds. The item was a $2.00 reusable tote bag. Is H-E-B’s limited-edition, charity bag a program the grocery channel should look to build on?
In a partnership with WeWork and LinkedIn, J.Crew is hosting a panel discussion series featuring the “next generation of entrepreneurs and goal-getters,” selling items inside some WeWork locations and featuring WeWork members in an ad campaign. Will J.Crew’s partnership with WeWork and LinkedIn help the brand connect with and relate to Millennial workers?
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