After e-commerce and AI, the phrases getting the most airtime at Groceryshop 2019 last week were personalization and frictionless retailing. How can retailers and their trading partners best reduce friction in the extended supply chain while simultaneously increasing the personalization of offers and merchandising to shoppers?
Based on Ron Margulis’s observations, more than half the booths at this year’s Groceryshop in Las Vegas contained some element of AI, either in their signage or handout materials. Several sessions were dedicated to the topic. AI is now going to be used for just about everything. What does the near-term future of artificial intelligence in retail look like?
While local, gluten-free and organic products still ruled the 2019 Summer Fancy Food Show in New York this week, plant-based protein alternatives and items with CBD added are coming on strong. Which of the new food trends is currently having the greatest impact on the retail shelf?
At the ProMat materials handling conference in 2017, there was only one company talking about autonomous forklifts. This year, no less than 20 vendors were hyping autonomous lift trucks. And then there were the robots …. What technologies will have the biggest impact on the retail supply chain over the next five years?
Retailers, suppliers and third party service vendors continue to face significant challenges for the delivery of temperature-sensitive food to homes, keeping profitability elusive. What are the pain points retailers and suppliers need to address immediately to make home delivery programs profitable?
Four walls and no walls. Bricks to clicks and clicks to bricks. There has been Walmart’s acquisition of Jet.com and Amazon’s purchase of Whole Foods. And much, much more. Why is having an omnichannel presence becoming more critical for retailers that started with either physical or digital offerings?
Independent supermarket retailers were once again charged to take on the “The Big Guys” at the National Grocers Association Annual Convention in San Diego last week. If they don’t, they might not be around for next year’s event. How can independent supermarket operators best use technology to compete in today’s crowded grocery marketplace?
There were several remarkable statistics shared at the FM I Midwinter last week. They show that supermarkets are losing their primary store status as shoppers shop at multiple channels and banners. How can traditional grocery retailers use technology to recapture market share from digital pure plays and other channels?
When it comes to food safety innovation, not many industry experts would consider Amazon.com a leader. The online retail giant is working diligently to change that opinion as it strives to do in fresh foods what it’s done in books and dozens of other categories. Do you see Amazon’s innovative approach to food safety providing the company with another competitive advantage?
Your neighborhood grocery store is once again caught between a rock and a hard place. In this metaphor, the rock is ecommerce competition from Amazon and larger, more traditional retailers. The hard place is the spate of emboldened new retail formats. Where are the biggest opportunities for independent supermarket operators to improve their business results?
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