A senior partner at McKinsey & Company started his presentation last week at the NRF Big Show with perhaps the biggest understatement of the year so far. He said that this is an unprecedented moment in time to be a grocer. What is your take on the themes that will have the strongest impact on the way grocery retailers operate their businesses in 2022?
Grocers struggled to meet consumer demand for delivery, BOPIS and other options last year as the pandemic hit, while CPG companies switched their focus to channels that would make it easier for consumers to buy their products. How can retailers and their trading partners best reduce friction through all channels while simultaneously increasing value to shoppers?
Even with COVID having a near existential impact on many retailers, the focus will remain squarely on corporate social responsibility (CSR) like never before in 2021. Are companies being held to higher standards by consumers when it comes to proving commitments to corporate social responsibility?
Ron Margulis did a small study on ecommerce success on a drive down the New Jersey Turnpike, counting the brand names on the trucks along the way. Which retailers do you think have made the most significant gains based on their ecommerce performance going back to March?
A few short months ago, the retail grocery industry was all about the expansion of e-commerce, growth in ethnic categories and the push for foodservice. While the coronavirus pandemic accelerated some of these trends, it has dramatically altered others. How can grocery retailers best take advantage of the sales growth and goodwill they’ve attracted during the pandemic?
Robots were certainly pervasive at ProMat last year, but Modex 2020, which alternates with ProMat as the major material handling trade shows each year, featured even more. What are the biggest product handling technology disruptors currently in use in the retail supply chain?
Presenter after presenter at the National Grocers Association Annual Convention in San Diego this week read attendees the riot act, warning independent supermarket operators of an existential threat for the sector. What marketing technology solutions are most critical for independent supermarket operators to deploy in 2020?
The fastest-growing population in the country over the next forty years will be Hispanic, according to the U.S. Census Bureau. How effective have U.S. grocers been in catering to the wide variety of consumers that are grouped within the Hispanic demographic?
Two of the biggest takeaways from the National Retail Federation Big Show in New York this week were at either end of the human-robot spectrum. Where do you see the most promising intersection between humans (staff and customers) and robots in the next couple of years?
Like organics and gluten-free products before them, plant-based protein and CBD items are appearing in dozens of store brand categories. What are retailers doing right when it comes to the latest product trends like CBD and plant-based proteins in private label?
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