Face it. Outside of the Big Four — Valentine’s Day, Mother’s Day, Thanksgiving and Christmas — flowers are special occasion purchases. So how is Farmgirl Flowers on-track to hit $100 million in sales during the pandemic? Why do so many retailers and brands seem challenged when it comes to demonstrating authenticity, integrity and transparency to consumers?
While gift cards were once considered to be impersonal or a means to a quick and easy last-minute gift, that is no longer the case. Usage, particularly in e-gift cards, is growing rapidly. Do you see a growing opportunity for gift cards, particularly digital versions, to boost retail performance in 2021?
Over a year ago, Patricia Waldron asked in a RetailWire article if 2020 would be the year when retailers instituted supply chain improvements with an eye towards enhancing the customer experience. That’s still the story today, but with much greater urgency. Do you see stores become the primary focal point for retailers’ digital supply strategies going forward?
Beauty and self-care sales have traditionally been dependent on high-touch, personalized experiences in retail stores, yet online sales in these categories have soared during the coronavirus outbreak. Do you expect digital engagement to continue to grow as a factor in the sales of beauty and self-care products as stores reopen?
Talented executives from a variety of brands and retailers shared their own COVID-19 pandemic experiences at this week’s eTail Digital Summit, with examples of people-first thinking to develop relevant products and content to meet the needs of their customers. What is the best way for brands to stay in tune and/or ahead of the pandemic, economy and social unrest lifecycles?
Retail staffing has become its own version of a “Tale of Two Cities” in the age of COVID-19. Essential retailers are hiring like crazy, even as non-essential retailers are firing and furloughing thousands. What do you see as the biggest challenges facing retail human resources departments at this time?
It’s a fact. Finding quality, comfortable, flattering and beautiful lingerie, jeans and swimsuits are women’s top apparel challenges, according to ThirdLove in a pre-pandemic eTail West show presentation. What factors do you think are the biggest keys driving ThirdLove’s business success?
E-commerce and omnichannel executives came together at eTail West in Palm Springs this week with an update on digital strategies that are working in the marketplace today. Are brands taking discoverability seriously or are they stuck on your father’s search?
Satisfying customers is a tricky business. In 2019, retailers paid special attention to digitizing the shopping experience and removing friction in the selling process. In 2020, retailers will move their focus to digitizing back-end supply chain operations to grow long-term loyalty and market share. What supply chain advancements do you expect the retail industry to make in 2020?
We see many examples of retail industry leaders taking definitive action to protect and serve public interests when other systems don’t or can’t. These are complex issues that challenge retailers to balance business risks with loyalty, sales and profits. They also present growth opportunities. Is it the responsibility of retailers to address gaps in society’s well being?
© 2023 RetailWire · Privacy Policy · Community Guidelines · Sitemap