eTail Boston’s main theme this year revolved around the art of cultivating personalized customer relationships in an omnichannel landscape. How are you creating a harmonious omnichannel experience for your customers?
All retail experiences should start with the customer. Oftentimes, however, that isn’t the case. What customer problems have you been able to solve that you couldn’t have seen without insights?
The post-purchase experience is crucial for building loyalty and customer lifetime value. What can retailers do to engage with customers post-purchase to drive loyalty over the long term?
© 2023 RetailWire · Privacy Policy · Community Guidelines · Sitemap