The Dyson flagship showroom store on Fifth Avenue in Manhattan is a product playhouse for appliance lovers and hair dryer fanatics. Is the Dyson showroom model of low inventory, high experience best suited for other high-end items or does it have applications for items sold at lower price points as well?
The costs of store closings now directly impact online sales, acting the same way a billboard does, reminding people of brands and needs. And just as new stores have been shown to increase traffic to a retailer’s website, closings have the reverse effect. How would you rate the idea of opening a showroom or BOPIS outlet instead of closing a store in a community?
It’s apparent that only those retailers embracing at least two of the three fundamental consumer driven strategies in the retail industry will be around much longer. Do you agree that the three brand positions mentioned in the article sum up the options available to retailers to survive the ongoing retail disruption?
The existential threat of Alexa should shake brand managers to their core. The in-store marketing model that has ruled the consumer products industry for more than a century is being replaced by a talking cylinder. How should CPG brands adjust now that the “moment of truth” often occurs outside traditional retail stores?
Federated’s 2005 acquisition of May Department Stores promised scale. Heralded as “truly an exciting day in American retailing,” the merger, in retrospect, obliterated the department store category’s greatest strengths. To what degree can Macy’s struggles be linked back to its decision to consolidate regional nameplates under one national banner?
An overstored environment, consumers conditioned for discounts, and Amazon.com have been cited as factors contributing to the death of American malls. But our obsession with dead malls has resulted in too many retail players learning the wrong lessons from the format’s decline. In what ways do you think retail needs to rethink the purpose of the mall?
In 2004, more than 80 percent of airline passengers walked up to the ticket counter and talked to an actual human being before boarding a plane. Today, only about 20 percent of passengers are checked-in by a human agent. What lessons does self-check-in at airports offer retailers around mobile and self-checkout?
Urban Outfitters went out of its way late last year to tell analysts that its direct-to-consumer channel was strongly outperforming its stores. If true, why is Urban Outfitters opening 32 stores this year? What are the most meaningful lessons offered by Urban Outfitters offer around keeping physical stores “alive and relevant” while supporting online businesses?
The Millennial is the storeless generation — a generation raised in a chain-store world, one without third spaces, at least in the classic sense. Do you see social media components helping create a “third space” at retail for Millennials? What other changes will have to occur to make stores vital hangout spots for Millennials?
According to a recent research study, BOPIS (buy online, pickup in store) is one of the most effective ways retailers can differentiate from, and compete with, Amazon and other major online stores. But the store’s role must be adjusted. Has convenience supplanted service as a greater need in the mind of consumers for most shopping trips?
© 2023 RetailWire · Privacy Policy · Community Guidelines · Sitemap