Amazon Scout is a new visual search engine and, while it seems to employ a simple and intuitive method for culling preferred items, without a rework, the author believes it will be “a fail.” Do you think Amazon is on the right path to improved product discovery with Scout?
Amazon.com is viewed by pundits and analysts of every stripe as unstoppable and unconquerable. Why is Amazon be the exception that can never be toppled from on high? Would a Google/Walmart alliance as described in the article help the two companies compete more effectively with Amazon?
Grocery was renowned as a thin margin high volume category, struggling to leverage m/e-commerce profitably. Then Amazon.com acquired Whole Foods Market. Do you agree that traditional grocers must make big changes to compete effectively with Amazon‘s aggressive move into the food channel?
Some retailers might think it’s “OK” to regain a few bucks lost to Amazon or “if you can’t beat ‘em, join ‘em,” but these merchants are truly courting danger. Do you see more drawbacks than benefits from retailers selling Amazon Echo devices?
With the vast majority of Americans wanting clear GMO labeling, Bill S.764, or “The DARK Act” might be a potential time bomb for grocers and brands. Do you think that there are particular retailers or CPG brands more at risk as a result of the passage of “The DARK Act”?
In the wake of Amazon’s stellar holiday season, it looks like competitors really have reason to worry. They don’t get everything right, and some innovations are reaches, but overall, Amazon executes effectively on its core business, meeting consumer expectations and outperforming major competitors. Of Amazon’s strengths, which are toughest for rivals to match?
With the never ending concern over the ever changing role of brick & mortar retail, continued e-commerce growth and rapidly ramping m-commerce adoption, a lesson from the user experience (UX) designer’s playbook provides guidance to more engaging and fruitful consumer shopping experiences ahead. Are most retailers actively engaged in designing user experiences that meet the needs of customers at touch points throughout shopping trips in stores?
As eBay announced the end of its same day delivery trial, Amazon was grabbing headlines about its vision of controlled airspace for commercial drones, potentially unlocking its planned 30-minute-or-less U.S. delivery initiative. Where do you stand on the use of drones as retail delivery vehicles?
One way or another, the big players just keep getting bigger. Along with gobbling up businesses at every turn, they sometimes study successful businesses and then roll out their own flavor. Among the latest to do so is Amazon’s new local marketplace and food ordering initiative. Will consumers welcome Amazon’s expansion into the local marketplace and a food takeout service areas?
When one look across the landscape of purveyors of in-store technology, many that offer either dated or “me too” concepts are represented by people of a “certain era.” Are retailers looking progressively enough at in-store technology options? To what degree may retail have to wait out an older-thinking mindset before true tech-driven innovation arrives?
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