Author: Joel Rubinson

Transforming market research with digital and social analytics

Transforming market research with digital and social analytics

With people increasingly living their lives online, an enormous amount of information about them is already “out there,” replacing much of the traditional need for surveys, according to Larry Friedman, the recently-retired chief research officer for TNS in North America. Do you see digital/social data complementing, replacing or going beyond surveys?

What marketing and research must do differently in a data driven age

What marketing and research must do differently in a data driven age

Gartner defines data driven marketing as “acquiring, analyzing and applying information about customer and consumer wants, needs, context, behavior and motivations.” However, the marketer and marketing researcher should ask: “But what should I actually do differently to be data driven?” How well equipped are CPG marketers today to use data driven marketing approaches?