Author: James Tenser

Should Macy’s de-omnify?

Should Macy’s de-omnify?

On the heels of Macy’s exuberant earnings report last week, which pushed its stock price up 21 percent overnight to a 230 percent gain for the year to date, a boardroom drama has intensified, spurred by an activist investor. Should Macy’s seriously consider splitting its digital business from its store business?

Will online food and beverage sales be even bigger than imagined?

Will online food and beverage sales be even bigger than imagined?

Few would deny that online grocery sales are gaining momentum, yet there’s debate on how far and how fast. A soon-to-be-released study from FMI and Nielsen previewed at FMI Midwinter ups the forecast in a major way. How should retailers and brands interpret the latest predictions from FMI and Nielsen about the growth of digital food and beverage shopping?

Are ethics compatible with AI?

Are ethics compatible with AI?

Ethics is a topic seldom addressed at retail industry forums and perhaps less often in discussions about high tech. So it was notable that a panel session was organized at the recent NRF Show, entitled, “Retailing Ethics in the Age of Artificial Intelligence.” Does the retail industry place sufficient emphasis on ethical matters?