Author: Ian Percy

If you’re asking “What secret?” you’ve been away on a safari far too long. The book is outselling Harry Potter. Oprah is absolutely fawning over both the book and the DVD and Larry King has had the ‘stars’ of the movie on repeatedly. The fundamental concept is that we attract what we have in our lives through what we think and feel. It’s called The Law of Attraction. To what degree can the lessons of The Secret help a retail business?

You’d think we’d have figured most everything out by now, wouldn’t you? Here’s the problem: fixing problems isn’t going to fix the problem. Instead, Ian Percy suggests, we need to step back and take a whole-system look at what we’re doing and at the flow (or lack thereof) within that whole-system. Do you agree that retailers need to change from ‘problem-solving’ to a ‘whole-system’ approach if they want profitable transformation?