Numbers. Statistics. Just the facts. Is the fixation on mobile and e-commerce for many retailers coming at the expense of proper attention to brick & mortar operations? Is mobile technology a fad, the wave of the future or something in between?
With all the demands of the holiday season, it’s easy for retail staff to throw up their hands and become Grinches. But that comfortable old “grinchy” feeling will cost a retailer sales. What tips do you have for avoiding store associate burnout during the Christmas rush?
American Express is holding an event Saturday, Nov. 27 and they want shoppers to party at their local independent bricks & mortar shop or restaurant. What do you think of American Express’ Small Business Saturday promotion?
Organization of a store is crucial to building sales because the merchandise can only do so much with clever packaging. What are some of your pet peeves around store design and merchandising? Are there any tips you would add to those given in this article?
Commissioning sales works. Whether that means employees get an hourly rate and a percentage of sales, a bonus at the end of the month or a chance to win a trip — the best bosses share the wealth. What is an ideal payment structure for commission-based retail staffs?
There is a renewed emphasis on downtown Main Streets because they are what gives their communities character. America’s foundation for greatness has come from honoring and preserving the best of the past. How important is “interdependency” to the success of downtown independent retailers? How is this principle best practiced?
In a statement this week, Hunter Douglas said that effective June 1, the brand’s window coverings will no longer be sold through the internet sales channel, believing “the American consumer is best served by purchasing from well-trained and fully merchandised dealers.” What should guide a brand’s decision on whether or not to sell online?
Anyone noticed how many newspapers have closed up shop or drastically changed their business model in the last 24 months? Many retailers and independent merchants rely on paper circulars or direct mail to get their message across. When do you see digital media driving more customers to stores than print?
When a store first opens, everything is fresh.. However, many years later, the store may be still chugging along, but that once shiny layer of paint is now faded, the shelves are chipped, the merch isn’t all fresh. What are some signals that a store needs a makeover?
The Associated Press reported that according to a phone survey of “1,000 randomly selected U.S. small businesses, 41 percent said workers are paid for attendance rather than performance.” Is the industry doing enough to create measurable goals for employees?
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