A convenience store’s main competition was simply another c-store until relatively recently. Now quick commerce businesses have made aggressive moves into the convenience space, promising delivery of small baskets within as little as 10 minutes. How can c-store retailers stay competitive with the new series of fast commerce operators as well as traditional rivals?
Supply constraints have increased over the past year, so retailers must lay a groundwork that will help ensure adequate inventory on shelves (both physical and digital). How can retailers and suppliers best improve collaboration as supply chain disruptions continue?
Fearing empty shelves during the winter holidays from global supply chain issues and shortages, many retailers have shifted their inventory acquisition strategy with mixed results. Are you seeing situations where retailers are failing to prioritize capacity management due to the current supply chain environment?
At the height of the COVID pandemic, retail profitability took a back seat to meeting customer demand by whatever means necessary. What will it take for retailers to return to pre-pandemic profit margins?
Although most of today’s retailers have at least a basic understanding of the need to collect and centralize their local data, there are those that either do not have the resources or have not invested in the technology to make it happen. How critical is having centralized data to the ongoing success of meeting customer demand?
Since the start of the pandemic, retailers have needed to update their channels and delivery methods and take steps to future-proof their business, making the supply chain more complex. What are the critical supply chain technologies required to enhance customer service levels and profitably transition out of pandemic mode?
Traditional and multichannel retailers can prepare for the next shift in customer behavior by taking advantage of the post-holiday period to begin reestablishing the in-person shopping patterns lost in 2020. How can traditional retailers best coordinate their go-to-market tactics to attract shoppers back into the stores as the pandemic subsides?
When it rolls out a new service, Amazon gets a great deal of attention. The trouble is that rival retailers often find themselves on the defensive even if they already offer similar, or better, benefits. How can traditional retailers, particularly grocers, best improve their supply chains to compete with Amazon?
Retailers need to study the benefits of decentralized fulfillment, which trades efficiency for accessibility and scalability. Is a dark store strategy the best way for retailers, particularly those selling high-turn products, to stay competitive in the post-pandemic era?
While artificial intelligence is a hot topic right now, primarily because we now have the data and the computing power available to use it efficiently. But there’s also a lot of misinformation around the technology that must be addressed. How is AI functionally changing retail operations today?
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