Over the years, big city politicians, with those from New York City in the lead, have opposed the entry of Walmart into their domains for a variety of reasons. Yet, a new poll by Quinnipiac University shows that a majority of New Yorkers still want Walmart. Do you think opposition to Walmart and other big box stores in urban centers is on the wane?
There has been an ongoing debate about the value of trade shows, conventions and conferences to the retailing industry. But trade shows still have a lot of value, if done right. Here are a few suggestions. Do you feel retail trade shows and conferences continue to be valuable?
We’re all looking to take a few shortcuts when shopping, especially online, so when Al McClain recently ran into an issue on Staples.com, he opted to give “chat” a try. Do you see most retailers using chat to make the customer experience better or is it usually more of a money-saving decision?
By now, we’re well acquainted with many of the difficulties of implementing a working omnichannel strategy at retail. So it was refreshing to hear that three big name retailers are having omnichannel success at a recent panel discussion at NRF. Do you think omnichannel is becoming a reality for chain retailers? What do you see as the key(s) to omnichannel success?
New research released by Cisco Consulting Services indicates that retailers who offer Internet of Things (IoT) and hyper-relevant experiences can boost profits by over 15 percent. In an interview with RetailWire, Lisa Fretwell, the managing director for Cisco’s Internet of Things division, elaborates. How can brick and mortar retailers best use the Internet of Things to improve the physical shopping experience?
One thing you can say about the cyber threat to retail — it is constantly changing. According to a new report by IBM, the threat is getting weaker and stronger at the same time. Do you see the cybersecurity threat to retail getting more or less severe? What are the most important things retailers can do to secure their POS systems and their customers’ data?
A recent Harvard Business Review study found that bosses who want to get commitment and engagement from employees they need to do one thing: Show respect. Unfortunately, over half of employees surveyed felt they don’t regularly get respect from their leaders. Is conveying respect for employees a bigger challenge for retail managers than other industries?
What’s better than two day, one day, or even same day delivery? How about one hour delivery? If you live in Manhattan, that’s the promise of Amazon’s new program called Prime Now. Do you expect city dwellers to take to Amazon Now? Does a one-hour delivery service greatly improve the viability of CPG e-commerce?
Pop-up shops have been around for years in one form or another, but they seem to be growing in importance, especially around the holiday season. According to a recent story on CNBC, pop-ups generate $2 billion in revenue around the holidays, appearing in locations from churches to malls and parks. Do you agree that retail chains seem largely absent from the holiday pop-up store trend?
It’s never been easy figuring out whether big box and chain retailers have been good or bad for the economy as a whole. On the one hand, they offer consumers tons of SKUs at good prices. On the other hand, they have put lots of small retailers out of business. With advancement potential, do chain/big box retailers offer a better career path than smaller stores?
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