You might be charged a new 99-cent fee on food orders — and some restaurants are fuming
July 17, 2023
Business Insider
Restaurant-tech firm Toast, which works with 85,000 restaurants, has faced backlash from both customers and restaurants over a new 99-cent fee charged for online orders over $10. The fee, implemented nationwide on July 10, is intended to fund ongoing innovation and support restaurants’ efforts to keep digital orders in-house. However, some customers and restaurant owners have criticized the fee as a money grab, expressing concerns about its impact on costs and the already challenging business environment for independent restaurants.
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